In the call center software industry, pricing models have traditionally been designed to extract maximum revenue from customers. Per-agent fees, per-minute charges, and concurrent call limits are the norm. We decided to change that.
The Problem with Traditional Pricing
Per-Agent Fees
Most platforms charge $20-50 per agent per month. For a 100-agent call center, that is $2,000-5,000/month just for software licensing, before you even make a single call.
Per-Minute Charges
Some platforms add per-minute fees on top of agent licensing. This makes costs unpredictable and penalizes high-volume operations.
Concurrent Call Limits
Many platforms cap the number of simultaneous calls based on your plan tier. Want more capacity? Pay more. This creates artificial bottlenecks during peak hours.
Our Approach: Zero Limits
We believe software should enable your business, not constrain it. That is why our platform offers:
How is This Possible?
Our platform is installed on YOUR server. Since you own the infrastructure, there is no reason for us to meter your usage. The software does not care whether you have 5 concurrent calls or 500. It processes them all the same way.
The actual capacity depends on:
For reference, a standard 4-core, 8GB RAM server can comfortably handle 50+ concurrent calls. Scale up to 8 cores and 16GB for 100+ concurrent calls.
The Cost Comparison
Let us compare a 50-agent call center over 12 months:
| Cost Item | Traditional Platform | Our Platform |
|---|---|---|
| Software licensing | $18,000-30,000/year | $0 (Year 1 FREE) |
| Setup/installation | $5,000-15,000 | $1,299 (one-time) |
| Per-agent fees | $12,000-30,000/year | $0 |
| Call recording | $2,400-6,000/year | $0 (included) |
| **Total Year 1** | **$37,400-81,000** | **$1,299** |
The savings are dramatic. And from Year 2, the only recurring cost is $50/month per tenant for multi-tenant deployments.
Who Benefits Most?
The Bottom Line
Unlimited concurrent calls is not just a feature. It is a philosophy. We believe that once you pay for the platform, you should be free to use it without artificial restrictions.
Your call center's capacity should be determined by your business needs, not by your software vendor's pricing tiers.